As our nation responds to COVID-19, we know that the most important thing we can do to help is to keep your power on. We want to assure you that we have plans in place for the continued delivery of reliable power to your homes, businesses, farms and families. We are following CDC guidelines and are taking steps to reduce face-to-face contact to help protect our community and keep our employees safe, healthy and on the job for you. One of the actions we have taken is to close our lobby. We encourage members to use our electronic options for payments and transactions, including SmartHub, website, autopay and phone. We also have a secure drop box for payments in our South parking lot.
Please contact us with any questions or service needs via phone or e-mail. As always, our operators and emergency dispatchers are available 24/7 at 715.239.6800. We will keep you informed of any updates and we thank you for your continued support. Be safe and healthy.